{"id":7942,"date":"2022-09-12T19:54:39","date_gmt":"2022-09-12T19:54:39","guid":{"rendered":"https:\/\/www.intergate.net.br\/blog\/?p=7942"},"modified":"2025-04-11T20:25:29","modified_gmt":"2025-04-11T20:25:29","slug":"rpa-robotic-process-automation-potencial-em-ascensao","status":"publish","type":"post","link":"https:\/\/www.intergate.net.br\/blog\/rpa-robotic-process-automation-potencial-em-ascensao\/","title":{"rendered":"RPA Robotic Process Automation-Potencial em ascens\u00e3o"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Empresas est\u00e3o cientes do verdadeiro potencial da automa\u00e7\u00e3o <strong>RPA- Robotic Process Automation<\/strong>, o problema \u00e9 como usar a automa\u00e7\u00e3o de forma eficaz para o desenvolvimento corporativo.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">Fatores como a necessidade de otimizar as opera\u00e7\u00f5es para obter maior produtividade e gerar retorno m\u00e1ximo, integra\u00e7\u00e3o das mais recentes tecnologias e mudan\u00e7as nos processos de neg\u00f3cios entre as empresas deve impulsionar o crescimento do mercado. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, durante a pandemia do COVID-19, as empresas mudaram para a cultura de trabalho remoto e a necessidade de automatizar o fluxo de trabalho tamb\u00e9m aumentou, portanto, esse fator acelerou o crescimento do mercado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 medida que o RPA est\u00e1 se tornando maduro, espera-se que fique cada vez mais sofisticado. Avan\u00e7os tecnol\u00f3gicos, como Machine Learning, reconhecimento \u00f3ptico de caracteres (OCR), e an\u00e1lises dentro do dom\u00ednio RPA est\u00e3o potencialmente criando uma demanda por sistemas de automa\u00e7\u00e3o inteligentes. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service Desk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como resultado, espera-se que a automa\u00e7\u00e3o inteligente elimine mais de 40% das intera\u00e7\u00f5es do service desk at\u00e9 2025 conforme alguns institutos de pesquisa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A combina\u00e7\u00e3o de RPA cognitivo e v\u00e1rias <a href=\"https:\/\/www.intergate.net.br\/blog\/intergate-integra-blip-vtex\/\">tecnologias de chatbot<\/a> permite modos aut\u00f4nomos de automa\u00e7\u00e3o no service desk, reduzindo assim as interven\u00e7\u00f5es humanas e melhorando a produtividade operacional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O objetivo central do RPA \u00e9 documentar as atividades de uma organiza\u00e7\u00e3o para um gerenciamento eficiente. Al\u00e9m disso, a coleta de dados automatizada fornece entrada e armazenamento de dados cont\u00ednuos e elimina erros e repeti\u00e7\u00f5es. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tais pr\u00e1ticas reduzem o tempo e o custo necess\u00e1rios para corrigir os erros na coleta e processamento de dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, espera-se que o aumento da demanda para simplificar o complexo processo de manipula\u00e7\u00e3o de tarefas e que isso aumente o crescimento da ind\u00fastria. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organiza\u00e7\u00f5es em v\u00e1rias verticais est\u00e3o implantando RPA e IA para aumentar a produtividade e a efici\u00eancia. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em um mercado altamente competitivo, tornou-se essencial melhorar a agilidade do trabalho e oferecer experi\u00eancias aprimoradas ao cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os rob\u00f4s (RPA) podem executar tarefas em diferentes sistemas legados para obter informa\u00e7\u00f5es na plataforma digital. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por exemplo, os clientes do banco podem verificar os detalhes da conta on-line e processar a verifica\u00e7\u00e3o KYC (conjunto de estrat\u00e9gias de compliance que se relaciona com a preven\u00e7\u00e3o de crimes como: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fraudes de identidade; lavagem de dinheiro; financiamento ao terrorismo) e o pagamento autom\u00e1tico de contas, al\u00e9m de outras fun\u00e7\u00f5es, pela Internet. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Principais maneiras de implementar a automa\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As organiza\u00e7\u00f5es de todos os setores desejam automatizar os processos e as experi\u00eancias dos clientes o mais r\u00e1pido poss\u00edvel. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 vital, para tanto, <strong>que as organiza\u00e7\u00f5es se tornem mais adapt\u00e1veis \u00e0s mudan\u00e7as tecnol\u00f3gicas<\/strong>, permitindo  criar automa\u00e7\u00f5es que conectem dados e aplicativos de maneira hol\u00edstica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A VSfot Consulting publicou no seu blog um passo a passo para implementar o RPA com sucesso, e que consiste em fazer uma lista de v\u00e1rios desafios e preparar uma estrat\u00e9gia para super\u00e1-los:<\/strong><\/p>\n\n\n\n<ul class=\"has-small-font-size wp-block-list\">\n<li>USAR AS FERRAMENTAS ADEQUADAS<\/li>\n\n\n\n<li>TRABALHAR COM PARCEIROS DA \u00c1REA DE RPA <\/li>\n\n\n\n<li>CALCULAR O ROI<\/li>\n\n\n\n<li>IDENTIFICAR OS PROCESSOS PARA IMPLEMENTA\u00c7\u00c3O DE RPA <\/li>\n\n\n\n<li>IDENTIFICAR PROBLEMAS T\u00c9CNICOS E OPERACIONAIS <\/li>\n\n\n\n<li>UTILIZAR A AUTOMA\u00c7\u00c3O DE PROCESSOS COMPLETA E DE PONTA A PONTA <\/li>\n\n\n\n<li>APOIO DA LIDERAN\u00c7A <\/li>\n\n\n\n<li>EQUIPE QUALIFICADA <\/li>\n\n\n\n<li>PREPARAR A FOR\u00c7A DE TRABALHO PARA MUDAN\u00c7A NA CARGA DE TRABALHO.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A automa\u00e7\u00e3o eficaz impulsiona o crescimento eficiente e algumas das grandes empresas de pesquisa do mercado apontam que mais da metade das empresas usa recursos de integra\u00e7\u00e3o e gerenciamento de <a href=\"https:\/\/www.intergate.net.br\/blog\/integracao-via-api-o-que-significa-e-como-funciona\/\" target=\"_blank\" rel=\"noreferrer noopener\">API<\/a> para auxiliar suas iniciativas de automa\u00e7\u00e3o de processos de neg\u00f3cios.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nessa abordagem, eles tentam cumprir totalmente a promessa da automa\u00e7\u00e3o para apoiar o crescimento e fornecer um crescimento eficiente mais rapidamente e com menos interrup\u00e7\u00f5es. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Existe uma enorme possibilidade de automatizar as opera\u00e7\u00f5es de forma mais eficaz em escala e fornecer experi\u00eancias de cliente vinculadas rapidamente, disseram 53% dos CIOs e tomadores de decis\u00e3o de TI cujos neg\u00f3cios alavancaram os <a href=\"https:\/\/intergate.net.br\/conector\" target=\"_blank\" rel=\"noreferrer noopener\">recursos de integra\u00e7\u00e3o e gerenciamento de API <\/a>para \u201calgum n\u00edvel\u201d. <\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-background has-medium-font-size wp-block-paragraph\" style=\"background-color:#21c243\">A Intergate \u00e9 especialista em APIs e RPAs para integra\u00e7\u00f5es de sistemas de e-commerce e CRM com os ERPs SAP Business One e Totvs Protheus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como parte de um plano de hiper automa\u00e7\u00e3o, mais empresas devem tentar coordenar o uso de v\u00e1rias tecnologias, ferramentas e plataformas para automatizar as atividades de neg\u00f3cios e de TI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ferramentas e recursos certos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Segundo pesquisa da Salesforce, nos pr\u00f3ximos 24 meses, quase 80% das empresas em todo o mundo ter\u00e3o hiper automa\u00e7\u00e3o em sua agenda tecnol\u00f3gica. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As organiza\u00e7\u00f5es que prosperam na economia digital s\u00e3o as que se adaptam mais rapidamente \u00e0s mudan\u00e7as. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Para a maioria das empresas, isso significa focar em tr\u00eas coisas: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Crescimento com efici\u00eancia e sustentabilidade, agilidade com seguran\u00e7a em escala e inova\u00e7\u00e3o cont\u00ednua.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Normalmente, h\u00e1 cinco etapas para desenvolver uma estrat\u00e9gia de automa\u00e7\u00e3o<\/strong> &#8211; come\u00e7ando com a ideia de uma prova de conceito ou implementa\u00e7\u00e3o piloto primeiro, segundo recomenda\u00e7\u00f5es de estudos da Deloitte:<\/p>\n\n\n\n<ul class=\"has-small-font-size wp-block-list\">\n<li><strong>AVALIE A AUTOMA\u00c7\u00c3O E AS OPORTUNIDADES <\/strong><\/li>\n\n\n\n<li><strong>CONSTRUA SEU BUSINESS CASE <\/strong><\/li>\n\n\n\n<li><strong>DETERMINE UM MODELO OPERACIONAL \u00d3TIMO <\/strong><\/li>\n\n\n\n<li><strong>IDENTIFIQUE SEUS PARCEIROS PARA AUTOMA\u00c7\u00c3O <\/strong><\/li>\n\n\n\n<li><strong>PLANEJE O ROTEIRO  DE SUA AUTOMA\u00c7\u00c3O<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Automa\u00e7\u00e3o para gerenciar vulnerabilidades<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De acordo com Bernd Greifeneder, diretor de tecnologia da Dynatrace, as organiza\u00e7\u00f5es sabem que a seguran\u00e7a deve se tornar uma responsabilidade coletiva para gerenciar os riscos do neg\u00f3cio que atuam em nuvem, com sucesso. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A uni\u00e3o entre observa\u00e7\u00e3o e seguran\u00e7a<\/strong> \u00e9 essencial para fornecer \u00e0s equipes de desenvolvimento de projetos de <a href=\"https:\/\/www.intergate.net.br\/blog\/porque-o-rpa-pode-mudar-sua-empresa\/\" target=\"_blank\" rel=\"noreferrer noopener\">RPA<\/a>, o pano de fundo para entender como <a href=\"https:\/\/www.intergate.net.br\/blog\/integracao-entre-sistemas-e-a-evolucao-das-apis\/\" target=\"_blank\" rel=\"noreferrer noopener\">seus aplicativos est\u00e3o interconectados<\/a>, onde est\u00e3o as falhas e quais precisam ser priorizadas. Isso agiliza a resposta a incidentes e o gerenciamento de riscos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ele acredita que, para serem eficazes, as empresas devem buscar solu\u00e7\u00f5es que possibilitem o ISecDevOps (metodologias de desenvolvimento de software que utilizam a comunica\u00e7\u00e3o para integrar desenvolvedores (dev) de software e profissionais de infraestrutura (ops) de TI, de seguran\u00e7a (Sec) e de intelig\u00eancia artificial (AI)).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>As empresas precisam de solu\u00e7\u00f5es de <a href=\"https:\/\/www.intergate.net.br\/blog\/dicas-para-garantir-a-seguranca-digital-de-pmes\/\" target=\"_blank\" rel=\"noreferrer noopener\">automa\u00e7\u00e3o confi\u00e1veis que possam lidar com seguran\u00e7a<\/a> com v\u00e1rias tarefas e casos de uso<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao adotar uma abordagem uniforme de automa\u00e7\u00e3o, eles ter\u00e3o uma base mais est\u00e1vel, segura e flex\u00edvel para automatizar as atividades corporativas a longo prazo. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As estrat\u00e9gias acima mencionadas podem realmente ajudar as empresas a usar a automa\u00e7\u00e3o da maneira mais eficaz poss\u00edvel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FONTE<\/strong>: Not\u00edcias TIinside-White Paper<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IMAGEM: Imagem de Freepik<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-background\" style=\"background-color:#d24814;font-size:15px;font-style:normal;font-weight:600\">Quer integrar seu ERP com sistemas de Vendas? Fale Conosco!<\/h3>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 4596039,\n\t\t\t\t\t\t\t\t\tformId: \"45efd893-9721-4bc0-9e7a-51d76ccba987\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1792453163000-9478445043\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1792453163000-9478445043\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>RPA Robotic Process Automation-Potencial em ascens\u00e3o<\/p>\n","protected":false},"author":5,"featured_media":8448,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[7,643],"tags":[72,139,276,288,372,432,549],"class_list":["post-7942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integracao-de-sistemas","category-rpas","tag-automacao","tag-conectorgate","tag-integracao-3","tag-intergate","tag-otimizar-processos","tag-rpa","tag-transformacao-digital"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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